How to Download and Use 8 x 8 for Business Communication
If you are looking for a reliable, secure, and easy-to-use solution for your business communication needs, you might want to consider 8 x 8. In this article, we will explain what 8 x 8 is, why you need it, and how to download and use its various apps for desktop and mobile devices.
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What is 8 x 8 and Why You Need It
8 x 8 is a cloud-based platform that provides voice, video, chat, and web conferencing services for businesses of all sizes. With 8 x 8, you can communicate with your team members, customers, partners, and suppliers from anywhere, anytime, and on any device. You can also integrate 8 x 8 with your favorite business applications, such as Salesforce, Microsoft Teams, Zendesk, and more.
8 x 8 Features and Benefits
Some of the features and benefits of using 8 x 8 are:
High-quality voice and video calls with HD audio and video
Unlimited calling to over 40 countries and territories
Advanced call management features, such as call forwarding, call recording, voicemail, caller ID, and more
Team messaging and collaboration tools, such as group chat, file sharing, screen sharing, and more
Web conferencing capabilities with up to 100 participants per meeting
Security and compliance features, such as encryption, firewall traversal, GDPR compliance, and more
24/7 customer support and service level agreements
8 x 8 Pricing and Plans
8 x 8 offers different pricing plans depending on your business needs and budget. You can choose from the following plans:
PlanPrice per user per monthFeatures
Express$12Voice calls, team chat, video meetings
X Series X2$24All Express features plus unlimited calling to over 14 countries, call recording, voicemail transcription, CRM integration
X Series X4$44All X2 features plus unlimited calling to over 40 countries, operator switchboard, analytics
X Series X6$110All X4 features plus contact center features, such as IVR, ACD, omnichannel routing, quality management, speech analytics
X Series X8$172All X6 features plus advanced contact center features, such as predictive dialer, post-call survey, co-browse
How to Download 8 x 8 Work for Desktop
If you want to use 8 x 8 on your desktop computer or laptop, you need to download the 8 x 8 Work for Desktop app. This app allows you to access all the features of the platform from your Windows or Mac device.
System Requirements
To download and use the app successfully, you need to meet the following system requirements For the next section of the article, I will use the information from the web search results to write about how to download and use the 8 x 8 phone app.
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How to Download and Use 8 x 8 Phone App
If you want to use 8 x 8 on your smartphone or tablet, you need to download the 8 x 8 phone app. This app allows you to make and receive voice and video calls, send and receive chat messages, join and host video meetings, and access your voicemail and call history from your iOS or Android device.
System Requirements
To download and use the app successfully, you need to meet the following system requirements:
Your device must run on Android 8.0 or later, or iOS 15 or later
Your device must have a stable internet connection, preferably Wi-Fi or 4G/LTE
Your device must have a microphone, speaker, and camera for voice and video calls
You must have an 8 x 8 X Series license (X1-X8) and an MS Teams Integration license in your 8 x 8 Admin Console user profile
Download Links and Instructions
To download the app, you can follow these steps:
Open the app store on your device, such as Google Play or Apple App Store
Search for 8 x 8 phone app or click on one of these links: for Android or for iOS
Tap on Install or Get to download the app to your device
Open the app and sign in with your 8 x 8 username and password
How to Make and Receive Calls with 8 x 8 Phone App
Once you have installed and logged in to the app, you can start making and receiving calls with 8 x 8. Here are some tips on how to use the app:
To make a call, tap on the keypad icon at the bottom of the screen and enter the number or extension you want to call. You can also tap on the contacts icon and select a contact from your directory or favorites. Then tap on the green phone icon to start the call.
To receive a call, simply swipe right on the incoming call notification. You can also swipe left to decline the call or swipe up to send a quick reply message.
To manage a call, you can use the buttons on the call screen to mute or unmute yourself, switch to speakerphone or headset mode, turn on or off your video, hold or resume the call, transfer the call to another number or extension, add more participants to create a conference call, or end the call.
To access your voicemail, tap on the voicemail icon at the bottom of the screen. You can listen to your messages, delete them, mark them as read or unread, or call back the sender.
To access your call history, tap on the history icon at the bottom of the screen. You can see your missed, incoming, and outgoing calls, filter them by type, date, or duration, or delete them.
I hope this article has helped you learn how to download and use 8 x 8 for business communication. If you have any questions or feedback, please feel free to leave a comment below.
Conclusion
In conclusion, 8 x 8 is a cloud-based platform that provides voice, video, chat, and web conferencing services for businesses of all sizes. It offers various features and benefits, such as unlimited calling, team messaging, web conferencing, security and compliance, and more. It also offers different pricing plans depending on your business needs and budget. You can download and use its apps for desktop and mobile devices to communicate with your team members, customers, partners, and suppliers from anywhere, anytime, and on any device. You can also integrate it with your favorite business applications, such as Salesforce, Microsoft Teams, Zendesk, and more.
If you want to try out 8 x 8 for yourself, you can sign up for a free trial here:
FAQs
Here are some frequently asked questions about 8 x 8:
What is the difference between 8 x 8 Work for Desktop and 8 x 8 Phone App?
Both apps allow you to access all the features of 8 x 8 from your desktop computer or laptop (Work for Desktop) or your smartphone or tablet (Phone App). The main difference is that the Work for Desktop app requires you to download and install it on your device, while the Phone App is a web-based app that you can access from your browser without downloading anything. The Phone App also has some additional features, such as the ability to switch between devices during a call, or to use your device's native dialer to make calls.
How can I integrate 8 x 8 with Microsoft Teams?
If you want to use 8 x 8 with Microsoft Teams, you need to have an 8 x 8 X Series license (X2-X8) and an MS Teams Integration license in your 8 x 8 Admin Console user profile. You also need to have a Microsoft Teams account and a Microsoft 365 subscription. To integrate 8 x 8 with Microsoft Teams, you need to follow these steps:
Install the 8 x 8 Voice for Microsoft Teams app from the Microsoft AppSource
Sign in to the app with your 8 x 8 username and password
Assign a phone number to your Microsoft Teams user
Configure your call settings and preferences
Start making and receiving calls with 8 x 8 from your Microsoft Teams app
How can I contact 8 x 8 customer support?
If you need any help or assistance with using 8 x 8, you can contact its customer support team in various ways. You can:
Call the toll-free number: +1-888-898-8733
Email the support team: support@8x8.com
Chat with an agent online:
Visit the support website:
Submit a ticket online:
How can I cancel my 8 x 8 subscription?
If you want to cancel your 8 x 8 subscription, you need to contact your account manager or sales representative and request a cancellation. You can also call the billing department at +1-866-879-8647 or email them at billing@8x8.com. You will need to provide your account number, reason for cancellation, and confirmation of cancellation. You will also need to pay any outstanding balance on your account and return any equipment that you rented from 8 x 8.
How can I get a free trial of 8 x 8?
If you want to try out 8 x 8 for free, you can sign up for a free trial here: . You will get access to all the features of the X Series X2 plan for up to five users for 14 days. You will also get unlimited calling to over 14 countries, web conferencing with up to 100 participants, team messaging, call recording, voicemail transcription, CRM integration, and more. You will not need to provide any credit card information or sign any contract. You can cancel your free trial anytime. 44f88ac181
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